SASSA Guides & Help

30 plain-English guides on checking your grant status, applying, appeals, payments and fixing problems. Updated September 2026.

SRD R370 Grant

Everything about the R370 Social Relief of Distress grant — status, appeals, payments and reapplication.

How to Appeal a Declined SRD Grant Application

A step-by-step guide to appealing a declined SASSA SRD R370 grant within the 90-day window, choosing the right decline reason and understanding appeal timelines.

How to Change Your SRD Banking Details

Update your SASSA SRD R370 banking details safely on the official portal, verify with a phone OTP, understand why payments fail and see your collection options.

How to Check Your SRD R370 Status Online (2026)

Learn how to check your SASSA SRD R370 status online or by WhatsApp, understand what approved, pending and declined mean, and know when to check each month.

How to Reapply and Reconfirm Your SRD R370 Grant

Learn how monthly SRD R370 reconfirmation works, how to reapply after a decline and how to keep your SASSA details current so payments continue until March 2027.

SRD Status Declined - Reasons and How to Fix Them

Every SASSA SRD R370 decline reason explained in plain language, from identity verification failed to alternative income source, with a clear fix for each one.

The SRD Income Threshold (R624 Rule) Explained

A thorough guide to the SASSA SRD R370 income threshold of R624 a month, what counts as income, how the monthly bank check works and how to avoid a wrong decline.

SRD R370 Payment Dates 2026

Understand how SASSA SRD R370 payment dates work in 2026, why yours is staggered in the second half of the month and what to do when a payment does not arrive.

How to Change Your Phone Number for SASSA SRD

Change the cellphone number linked to your SASSA SRD R370 application on the official portal, understand why it matters for the OTP and fix OTP-not-received issues.

See all SRD R370 Grant guides →

Applying for Grants

Step-by-step application guides and document checklists for every SASSA grant.

How to Apply for the Care Dependency Grant

How to apply for the SASSA Care Dependency Grant of R2,400 a month for a child with a severe disability — the medical assessment, means test and steps.

How to Apply for the Child Support Grant

Step-by-step guide to applying for the SASSA Child Support Grant of R580 per child in 2026, covering caregiver rules, documents, the means test and payments.

How to Apply for the Disability Grant

How to apply for the SASSA Disability Grant of R2,400 a month in 2026, including the medical assessment, documents, means test and temporary vs permanent grants.

How to Apply for the Foster Child Grant

How to apply for the SASSA Foster Child Grant of R1,290 a month in 2026, including the court order, social worker steps, documents and how it differs from CSG.

How to Apply for the Old Age Grant (Step by Step)

A clear step-by-step guide to applying for the SASSA Older Persons (Old Age) Grant in 2026, including eligibility, documents, the means test and payments.

Applying for a SASSA Grant: Online vs In Person

A practical comparison of applying for a SASSA grant online versus in person in 2026, covering which grants allow online applications, pros, cons and office tips.

Documents You Need to Apply for a SASSA Grant

A complete checklist of documents needed to apply for each SASSA grant in 2026, plus what to do if you have no ID or no proof of residence.

See all Applying for Grants guides →

Payments & Cards

Payment dates, SASSA cards, balances, collection points and what to do when money is late.

How to Check Your SASSA Balance (USSD, App, ATM)

Check your SASSA grant balance quickly using USSD *120*3210#, an ATM, or your till slip. Learn how to check without airtime and avoid unnecessary fees.

SASSA Gold Card to Postbank Card: What You Need to Know

The old SASSA gold card is being phased out. Learn how to switch to a Postbank black card or your own bank account, avoid scams, and keep grants flowing.

SASSA Grant Increases 2026 Explained

Understand how and when SASSA grants increase in 2026, with current amounts for every grant, what drives the changes, and how to keep your information current.

SASSA Payment Dates 2026 (All Grants)

Learn how SASSA schedules grant payments in 2026, the order each grant type pays, why money stays safe in your account, and how SRD dates differ.

SASSA Payment Late or Not Received? What to Do

If your SASSA grant is late or missing, work through these checks step by step. Learn the common reasons, what to verify, and exactly who to contact.

Where to Collect Your SASSA Grant

A clear guide to where you can collect your SASSA grant, from retailers and ATMs to the Post Office and your own bank account, plus fees and safety tips.

See all Payments & Cards guides →

Eligibility & Means Test

Who qualifies, how the means test works, grant amounts and combining grants.

Can You Receive More Than One SASSA Grant?

Learn which SASSA grants you can hold at the same time, the one-personal-grant rule, SRD and Child Support combos, and the Grant-in-Aid add-on.

SASSA Grant Amounts 2026 (Full List)

The complete list of 2026 SASSA grant amounts, who each grant is for, and when payments increase in April and October. Includes SRD, Old Age and more.

The SASSA Means Test Explained

Understand the SASSA means test, how income and asset limits work, single vs married thresholds per grant, and what is excluded from the assessment.

SRD vs Child Support Grant: Which Should You Claim?

Compare the SRD R370 and Child Support grants on purpose, amount and means test. Learn why many caregivers can claim both at the same time.

Who Qualifies for SASSA Grants? Full Overview

A full overview of who qualifies for each SASSA grant in 2026, sorted by life situation, with links to apply and to check your eligibility online.

See all Eligibility & Means Test guides →

Problems & Help

Fix errors, understand statuses and get hold of SASSA when something goes wrong.

Fix Identity Verification Failed on SASSA

What identity verification failed means on your SASSA SRD application, why it happens, and the step-by-step fixes to clear the Home Affairs mismatch.

How to Lodge a SASSA Complaint or Reconsideration

Understand the difference between a SASSA reconsideration, an appeal and a complaint, how to lodge each one, the timelines involved and how to escalate.

SASSA Contact Details: Phone, Email and Offices

All the ways to contact SASSA, including the toll-free hotline, SRD WhatsApp number, email addresses, website and how to find your nearest local office.

What Referred or Pending SASSA Status Means

A referred or pending SASSA SRD status means verification is still in progress, not a decline. Learn why it happens, how long it takes and what to do.

See all Problems & Help guides →